FAQs

1) RELX UK Flagship Store ships all certified products from RELX and Waka across United Kingdom. So there is never need to worry about receiving any fake products from RELX UK site. 2) The whole customer service team and warehouse are based in the UK. So whenever you have any problems before, during or after making your purchase. We are hereto support you with the quickest response. 3) You will get free RELX point with every purchase of yours on RELX UK site that can be used as credits for your future purchase with us.

Standard delivery takes 2-3 business days within the UK. Express delivery options are available for next-day delivery. You'll receive tracking information once your order ships.

You can save money by: 1) Using RELX points earned from previous purchases, 2) Taking advantage of bulk discounts on multi-packs, 3) Subscribing to our newsletter for exclusive discount codes, 4) Following our social media for flash sales and promotions.

While e-cigarettes are generally considered less harmful than traditional cigarettes by public health organizations, they are not risk-free. E-cigarettes contain fewer toxic chemicals than combustible cigarettes, but nicotine addiction is still a concern. Consult healthcare professionals for personalized advice.

If your vape pod is leaking: 1) Check if the pod is properly inserted and secured, 2) Ensure the pod isn't damaged or cracked, 3) Clean the connection points, 4) Store your device upright when not in use, 5) Contact our customer service if the issue persists for a replacement.